Legal
Privacy Policy
Last updated: 1 December 2024
Who We Are
This website is operated by Macdonald Edinburgh Electrical Limited, a company registered in Scotland (company number SC477869) with its registered address at 4 Mauricewood Grove, Penicuik, Midlothian, EH26 0BN. We are the data controller responsible for your personal data. If you have any questions about this policy, contact us on 07453 277 434 or at mee24hr@outlook.com.
Information We Collect
We collect information you provide directly to us when you request a quote or get in touch — including your name, email address, telephone number, your property address or job location, and the details of the electrical work you describe. When you visit our website we also automatically collect limited technical information such as your IP address, browser type and the pages you view.
How We Use Your Information
We use your information to respond to your enquiry and provide a quotation, to arrange and carry out electrical work, to issue certificates and invoices, to keep records required by NICEIC and BS 7671, and to comply with our legal obligations. We will only send you marketing communications if you have asked us to. We never sell your personal information to third parties.
Legal Basis for Processing
We process your data on the basis of taking steps at your request before entering into a contract and performing that contract (providing electrical services), our legitimate interests in running and improving our business, and compliance with our legal and regulatory obligations. Where we rely on consent — for example non-essential cookies — you may withdraw it at any time.
Cookies and Tracking
Our website uses cookies to make it work and to understand how it is used. Essential cookies are required for basic functionality. Analytics cookies are only set after you give explicit consent, and you can change your preferences at any time using our cookie consent controls.
Data Sharing and Retention
We may share your information with trusted service providers who help us run our business (for example our hosting and enquiry platform), all of whom are required to keep it confidential. We may also disclose information where required by law. We keep job and certification records for as long as needed to meet our regulatory, insurance and tax obligations, and no longer than necessary.
Your Rights
Under UK data protection law you have the right to access the personal data we hold about you, to have it corrected or deleted, to object to or restrict certain processing, and to data portability. To exercise any of these rights, contact us using the details above and we will respond within one month. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please call 07453 277 434, email mee24hr@outlook.com, or write to Macdonald Edinburgh Electrical Limited, 4 Mauricewood Grove, Penicuik, Midlothian, EH26 0BN.
Got a Question?
If anything here isn't clear, we're happy to help — get in touch.